Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Did not connect - security issue on trusted website.

  • 1 reply
  • 1 has this problem
  • 10 views
  • Last reply by FredMcD

alexbassett65
alexbassett65
more options

I get the "Did Not Connect: Potential Security Issue" error on my university's website. This started today. Nobody else has this problem. All other websites work fine. On chrome, same message but it allows me to continue. Firefox does not allow me to set an exception. So now I will be forced to switch to another browser because I can no longer access this information unless there is some way to fix this.

I get the "Did Not Connect: Potential Security Issue" error on my university's website. This started today. Nobody else has this problem. All other websites work fine. On chrome, same message but it allows me to continue. Firefox does not allow me to set an exception. So now I will be forced to switch to another browser because I can no longer access this information unless there is some way to fix this.

All Replies (1)

FredMcD
FredMcD
more options

There is security software like Avast, Kaspersky, BitDefender and ESET that intercept secure connection certificates and send their own.

https://support.mozilla.org/en-US/kb/firefox-cant-load-websites-other-browsers-can

https://support.mozilla.org/en-US/kb/firefox-and-other-browsers-cant-load-websites

https://support.mozilla.org/en-US/kb/secure-connection-failed-error-message

https://support.mozilla.org/en-US/kb/connection-untrusted-error-message

Websites don't load - troubleshoot and fix error messages

http://kb.mozillazine.org/Error_loading_websites

What do the security warning codes mean