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Unable to send an attachment . Message came up showing. “There is no email program associated to perform requested action.”

  • 3 replies
  • 1 has this problem
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  • Last reply by sfhowes

BML
BML
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Unable to send an attachment . Message came up showing. “There is no email program associated to perform requested action.” Please advise.

Unable to send an attachment . Message came up showing. “There is no email program associated to perform requested action.” Please advise.

All Replies (3)

sfhowes
sfhowes
  • Top 10 Contributor
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What is your version of TB, and is it set as the default email program? Does the attachment have non-ASCII characters in the name?

BML
BML Question owner
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Many thanks for such a swift answer but it didn't solve my problem. Firstly as a non technical person I don't know what is meant by "What is your version of TB",or what is meant by, "and is it set as the default email program?" or what "ASCII characters in the name?" means.

sfhowes
sfhowes
  • Top 10 Contributor
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Select Help/About Mozilla Thunderbird to see the version. Press Alt key if the Help menu is hidden.

See this article about setting the default email client.

Does the file name have any non-English characters or accented characters etc.?