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Compuserve email text body disapears after being opened.

  • 1 reply
  • 1 has this problem
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  • Last reply by NoahSUMO

davidboom2
davidboom2
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Compuserve email text body disappears after being opened. I tried the two things recommended by the FredMcD support email but they didn't help the problem. This has occurred since the last update to Firefox. When I have opened an email received, closed it, and try to open it again the heading is intact but the body of text and any other characters are gone. This also occurs when I forward an email to someone; the text body has disappeared from the original.

Compuserve email text body disappears after being opened. I tried the two things recommended by the FredMcD support email but they didn't help the problem. This has occurred since the last update to Firefox. When I have opened an email received, closed it, and try to open it again the heading is intact but the body of text and any other characters are gone. This also occurs when I forward an email to someone; the text body has disappeared from the original.

All Replies (1)

NoahSUMO
NoahSUMO
  • Top 25 Contributor
  • Moderator
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Hi David, please post your response in your original thread about this issue. You can find it here: https://support.mozilla.org/en-US/questions/1123881

That way we can keep track of everything you said. I will lock this thread now. Thanks