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Clickable buttons on many web pages do not appear correctly and aren't labelled/named.

  • 4 replies
  • 1 has this problem
  • 3 views
  • Last reply by cor-el

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Two recent examples: 1. videos on NewYorkTimes.com show clickable buttons as small unlabelled rectangles, with "squiggly" lines in side the rectangles. I can guess which one is play or stop, but the other buttons are a mystery! 2. I sometimes go to the att.net email page,, and all clickable buttons (dozens of them) appear this way, and some aren't even clickable. I checked the same site with IE and the problems don't exist there! Any good solution ideas? Thanks!

Two recent examples: 1. videos on NewYorkTimes.com show clickable buttons as small unlabelled rectangles, with "squiggly" lines in side the rectangles. I can guess which one is play or stop, but the other buttons are a mystery! 2. I sometimes go to the att.net email page,, and all clickable buttons (dozens of them) appear this way, and some aren't even clickable. I checked the same site with IE and the problems don't exist there! Any good solution ideas? Thanks!

All Replies (4)

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Type about:preferences#content<enter> in the address bar. Across from fonts and colors, press the Advanced button. On the bottom, turn on Allow Web Sites To Choose Their Own.


https://support.mozilla.org/en-US/kb/firefox-cant-load-websites-other-browsers-can

https://support.mozilla.org/en-US/kb/websites-look-wrong-or-appear-differently

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Fred,

Thanks. I tried your suggestion, saved the change, and restarted firefox just to be sure. The change created an improvement, but (for example), the volume button for the NYT videos appears correctly, but when I hover or click on it, the volume "scale" doesn't appear, so I can't change it. Same with att mail, the buttons appear good, but clicking on them gets no response. What next?

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pqatonyp said

Thanks. I tried your suggestion, saved the change, and restarted firefox just to be sure. The change created an improvement, but. . . . .

A journey of 1000 miles begins with the first step.

Update your Flash Player Version 18.0.0.203
https://www.adobe.com/products/flashplayer/distribution3.html
Note: Windows users must download the “Internet Explorer” and “Plugin-based browsers” installers.

See if there are updates for your graphics drivers https://support.mozilla.org/kb/upgrade-graphics-drivers-use-hardware-acceleration

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Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem.

  • Switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance
  • Do NOT click the Reset button on the Safe Mode start window