Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

using smtp.verizon.net 38.0.1 Both ports 587 and 465 timeout

  • 4 replies
  • 2 have this problem
  • 1 view
  • Last reply by Matt

more options

receiving e-mail on pop.verizon.net port 995 works very well. Cannot send mail using smtp.verizon.net. port 587 times out almost immediately, port 465 takes much longer

receiving e-mail on pop.verizon.net port 995 works very well. Cannot send mail using smtp.verizon.net. port 587 times out almost immediately, port 465 takes much longer

Chosen solution

what make and model DSL model are you using?

Read this answer in context 👍 1

All Replies (4)

more options

Chosen Solution

what make and model DSL model are you using?

more options

mathesonh29 said

receiving e-mail on pop.verizon.net port 995 works very well. Cannot send mail using smtp.verizon.net. port 587 times out almost immediately, port 465 takes much longer

Westell Model 6100 - has worked in the past with no problems.

more options

Westell Model 6100 - has worked in the past with no problems.

more options

it is your modem... Comcast blocked the ports they subsequently decided to use for mail in that model modem. Give then a call. They can unblock the ports remotely and then things should work as advertised.