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I DO NOT get ALL email messages from folks that say they sent me an email. I can get them sometimes and sometimes not.

barbizone
barbizone
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There are folks that send me emails all the time. Sometimes they come in and most times they don't They are always telling me that they sent me an email and I have not received it. When I tell them to send it NOW as I am sitting at the computer, then the email comes in for the first time. This has been happening since I downloaded Thunderbird. Please tell me why this happens as it if a bit frustrating, especially when they don't know I have not received their email and the information is very important that I get the email and the information they are sending me.

Thank you for your assistance.

barbi saunders

There are folks that send me emails all the time. Sometimes they come in and most times they don't They are always telling me that they sent me an email and I have not received it. When I tell them to send it NOW as I am sitting at the computer, then the email comes in for the first time. This has been happening since I downloaded Thunderbird. Please tell me why this happens as it if a bit frustrating, especially when they don't know I have not received their email and the information is very important that I get the email and the information they are sending me. Thank you for your assistance. barbi saunders

All Replies (1)

user01229325
user01229325
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Thunderbird downloads email messages that make it into your Inbox on your providers server. Are these missing messages actually in the Inbox and are not downloaded or do they not make it to the Inbox on the server.

If the later, ask your provider where your mail is going.

It might not hurt to log into your account on the server and check for a spam folder. You might be surprised to see what is in there.