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Select All (CTRL+A) does not select messages

  • 3 replies
  • 3 have this problem
  • 13 views
  • Last reply by Cronk

wowtip
wowtip
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Thunderbird 31.3.0 Windows 7 Pro - 64bit - English Swedish locale

Pressing shortcut CTRL+A or using menu option "Edit > Select > All" does not select any messages.

A custom "Select All" button created at https://codefisher.org/toolbar_button/toolbar_button_maker works fine as a workaround.

Anyone experienced this problem and know a solution?

Best regards, Johan

Thunderbird 31.3.0 Windows 7 Pro - 64bit - English Swedish locale Pressing shortcut CTRL+A or using menu option "Edit > Select > All" does not select any messages. A custom "Select All" button created at https://codefisher.org/toolbar_button/toolbar_button_maker works fine as a workaround. Anyone experienced this problem and know a solution? Best regards, Johan

Chosen solution

After working with someone who had found that the search function had been mapped to ctrl+T instead of ctrl+F, I'd suggest you also install the keyconfig extension so you can see what keystroke it's supposed to be using. Perhaps some over-zealous localization has mapped it to another key?

http://kb.mozillazine.org/Keyconfig_extension

However, I don't think that would explain the menu Edit > Select > All not working.

Does it work any better or differently in Safe Mode?

https://support.mozilla.org/en-US/kb/safe-mode

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All Replies (3)

Zenos
Zenos
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Chosen Solution

After working with someone who had found that the search function had been mapped to ctrl+T instead of ctrl+F, I'd suggest you also install the keyconfig extension so you can see what keystroke it's supposed to be using. Perhaps some over-zealous localization has mapped it to another key?

http://kb.mozillazine.org/Keyconfig_extension

However, I don't think that would explain the menu Edit > Select > All not working.

Does it work any better or differently in Safe Mode?

https://support.mozilla.org/en-US/kb/safe-mode

wowtip
wowtip Question owner
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Keyconfig showed it using the right key (CTRL+A), but running in safe mode solved the problem.

I tested disabling all add ons, which made CTRL+A and menu option work, and then enabling them one by one, to find the offender. But that actually fixed the problem completely??

CTRL+A now works with all add ons enabled.

A bit weird, but I guess one of the addons somehow "locked" the functionality and disable > enable resolved the lock.

Installed extensions were

  • FireTray 0.5.4
  • gContactSync 1.1.2
  • Lightning 3.3.2
  • Provider for Google Calendar 1.0.3
Cronk
Cronk
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I also had this problem; one day recently I noticed that cmd-A was not selecting anything.

Wowtip's suggestion (restart with add-ons disabled) worked for me as well. When I restarted again, with add-ons ENABLED, it all worked correctly again.

The extensions I had enabled before: Account Colors 8.2 Calendar Tweaks 6.1 CompactHeader 2.0.9 Extra Folder Columns 1.1.5 Lightning 3.3.3 Provider for Google Calendar