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i am unable to open the downloaded firefox 6.0.2. It is displaying as the file being corrupt. Please help I want to update the version!

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i am unable to open the downloaded firefox 6.0.2. It is displaying as the file being corrupt. Please help I want to update the version! I have tried several times though..your live chat option is also closed although being in the timings!

# Question i am unable to open the downloaded firefox 6.0.2. It is displaying as the file being corrupt. Please help I want to update the version! I have tried several times though..your live chat option is also closed although being in the timings!

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If there are problems with updating then best is to download the full version and uninstall the currently installed version.

Download a fresh Firefox copy and save the file to the desktop.

  • Uninstall your current Firefox version.
  • Do not remove personal data when you uninstall the current version.

Remove the Firefox program folder before installing that newly downloaded copy of the Firefox installer.

  • It is important to delete the Firefox program folder to remove all the files and make sure that there are no problems with files that were leftover after uninstalling.

Your bookmarks and other profile data are stored elsewhere in the Firefox Profile Folder and won't be affected by a reinstall, but make sure that you do not select to remove personal data if you uninstall Firefox.


If there are problems with downloading or installing then you may need to disable anti-virus software temporarily.