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I have a Finger Print Reader on my Laptop and when I go to a logon screen it says this is not a logon screen and will not allow me to use my Finger Print Reader to logon. When I use IE it works fine.

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adibenedetto
adibenedetto
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I have a Finger Print Reader on my Laptop and when I go to a logon screen it says this not a logon screen and will not allow me to use my Finger Print Reader to logon. When I use IE it works fine. Can u please help me with this its the only negative I fined with Firefox everything else is AWESOME!! Thanks, Anthony

I have a Finger Print Reader on my Laptop and when I go to a logon screen it says this not a logon screen and will not allow me to use my Finger Print Reader to logon. When I use IE it works fine. Can u please help me with this its the only negative I fined with Firefox everything else is AWESOME!! Thanks, Anthony

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the-edmeister
the-edmeister
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Obtain updated drivers for that fingerprint reader at your laptop's support page or the driver's download page.

marlinpruett@bellsouth.net
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The driver I have is the most recent version. This is a Firefox problem....fix it! It works perfectly on Internet Explorer and worked on Firefox before the last update so it's your problem.

marlinpruett@bellsouth.net
[email protected]
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I had HP Support reload my Fingerprint software. There were no updates by the way. Same result, Firefox does not recognize this function while IE does.