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almost every operation temporarily freezes Thunderbird 31 and Unresponsive Script folderPane.js. CAUSE unknown - problem went away on its own

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  • Τελευταία απάντηση από Wayne Mery

rvanderplas
rvanderplas
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read earlier messages on the same problem checked antivirus (System Mechanic) Safe mode start up rebuilt global database compacted and repaired folders nothing of these solved the problem

It still remains too slow to use. Whatever operation I do, delete a file, move it, send a message, it takes up to a minute to complete. A few times I saw a "busy script" message.

Win8.1, use POP3 and clear inbox always to keep messages on local folders. There are 15+ years worth of messages, so changing to another email program is not an option.

read earlier messages on the same problem checked antivirus (System Mechanic) Safe mode start up rebuilt global database compacted and repaired folders nothing of these solved the problem It still remains too slow to use. Whatever operation I do, delete a file, move it, send a message, it takes up to a minute to complete. A few times I saw a "busy script" message. Win8.1, use POP3 and clear inbox always to keep messages on local folders. There are 15+ years worth of messages, so changing to another email program is not an option.

Τροποποιήθηκε στις από το χρήστη Wayne Mery

Όλες οι απαντήσεις (5)

christ1
christ1
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What is your anti-virus software?

rvanderplas
rvanderplas Ιδιοκτήτης ερώτησης
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System Mechanic has a built-in antivirus & malware function. Switching it on or off doesn't impact the behavior of Thunderbird.

just now I saw the error message about stopped script:

chrome://messenger/content/folderPane.js:2062

christ1
christ1
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Try to start *Windows* in safe mode with networking enabled.

- Win8 http://windows.microsoft.com/en-US/windows-8/windows-startup-settings-including-safe-mode

- Win7 http://windows.microsoft.com/en-US/windows7/Start-your-computer-in-safe-mode

- XP http://www.microsoft.com/resources/documentation/windows/xp/all/proddocs/en-us/boot_failsafe.mspx

Still in Windows safe mode, start Thunderbird in safe mode.

- https://support.mozilla.org/en-US/kb/safe-mode

Does the problem go away?

rvanderplas
rvanderplas Ιδιοκτήτης ερώτησης
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Thanks Christ1

This doesn't work for me as the local folders are on a USB3 flash disk - not available in WIN8 safe mode.

However, miraculously the problem is away now - no changes made to anything. This happened a few weeks ago too: when I was away from home, using a different internet connection, the problem started. Repair folders, compact folders, rebuilt index, but no effect. Then suddenly things were back to normal.

Not sure what now. Will wait until it happens again and then document better exactly what happened.

Wayne Mery
Wayne Mery
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Do you know if perhaps System Mechanic updated?