Did Firefox present a dialog and then check for updates? Firefox can't always find updates for add-ons installed from other websites (websites other than the Mozilla add-ons site). You could check two ways:

(1) Find the extension (grayed out, toward the bottom) and click its More link, then try Check for Updates

orange Firefox button or classic Tools menu > Add-ons > Extensions category

(2) Go back to the sources and see whether they have an updated version.

For Amazon: http://www.amazon.com/gp/BIT/AmazonBrowserBar

For Conduit, there are many variations, so I don't have any idea where you would go for the one you have.

Yes, the dialog for Firefox displayed and checked for updates. There were no problems with the Add on Toolbars nor are they grayed out in the extensions.

Whenever the Amazon toolbar is enabled Firefox will freeze. I have to run Firefox in Safe Mode and disable the Amazon toolbar to run Firefox. With the Conduit Toolbar there is a blank space for it in the toolbar on FireFox. I have other toolbars that are having the same issue. I am currently having this issue on both of my desktops running Firefox 15.0 which updated today.

Click the gear at the top of the addons tab, and select check for updates and see what happens.

I tried that earlier and it did not work

Sorry, I misunderstood your question. For what it's worth, I downloaded the Amazon toolbar and it didn't seem to cause any issues, but it might be because I hadn't set it up yet.

You might want to rename or delete the file that stores toolbar customizations to see whether that resolves the "blank area" display issue. See this article for more guidance on that:

http://kb.mozillazine.org/Localstore.rdf

One of the other features of Safe Mode is that it disables Firefox's hardware graphics acceleration feature. You might want to that in normal mode as well to see whether it helps.

You usually need to restart Firefox in order for this to take effect, so save all work first (e.g., mail you are composing, online documents you're editing, etc.).

orange Firefox button or classic Tools menu > Options > Advanced

On the "General" mini-tab, uncheck the box for "Use hardware acceleration when available"

If you restart Firefox, does that reduce the freezing?

Unfortunately not. Same problems as before. Both computers have the same problems.

Could you approach it the other way and disable all extensions other than the Amazon toolbar and see whether it works that way?

My Amazon toolbar works, but the Mailman toolbar is grayed out after the envelope. I opened a case file over two weeks ago, but no one will answer any questions I have. I've even sent them a .jpg of what it looks like and it does work in IE9. It's like no one is working at their tech support. Is anyone else having a problem with the Mailman Toolbar? Is there a way to revert back to the version of Firefox before version 15.0? Everything worked then.

rmholt

Please start your own question thread. Your Amazon toolbar works, unlike the topic being discussed here, and you have problems with a different toolbar add-on that isn't being discussed here. So, your problem is off-topic for this thread.

moderator

My problem was resolved by restoring Firefox to its factory default state and installing the toolbars again.

The very first line of this blog is about the conduit toolbar, so that is the subject, is it not. And the topic of this section is Add on Tool bars don't work with Firefox 15.0 When I was following hints and sample questions while doing research, it brought me to this section. After I registered, and tried to enter my problem, again it brought me here, so I didn't know where else to put my exact problem. Tell me how to put in a new problem and I'll gladly do it!

Hi rmholt, when asking a question, you are given links to existing questions to see whether they are helpful. To post a new questoin, scroll down past the suggestions and look for the green or blue button at the bottom until you get to the long form.

"Problem with an extension or plugin"
https://support.mozilla.org/en-US/questions/new/desktop/d5