Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Wo archive tread sia. Meɖekuku bia biabia yeye ne ehia kpeɖeŋu.

Until the most recent update when the autocomplete location bar was selected, it "went" with no further clicking. Now I have to click the refresh arrow. It won't even work with the return. How can I make it work the old easier way?

  • 6 ŋuɖoɖowo
  • 1 masɔmasɔ sia le esi
  • 1 view
  • Nuɖoɖo mlɔetɔ sherryocala

sherryocala
sherryocala
more options

Until the most recent update when the url that I wanted in the autocomplete location bar was selected, it "went" with no further clicking. Now I have to click the refresh arrow. It won't even work with the return. How can I make it work the old easier way?

Until the most recent update when the url that I wanted in the autocomplete location bar was selected, it "went" with no further clicking. Now I have to click the refresh arrow. It won't even work with the return. How can I make it work the old easier way?

Ŋuɖoɖo si wotia

You can disable that extension in Tools > Add-ons > Extensions and close and restart Firefox normally.

Xle ŋuɖoɖo sia le goya me 👍 1

All Replies (6)

Matt_G
Matt_G
more options

Hi sherryocala,

I'd try starting Firefox in Diagnose Firefox issues using Troubleshoot Mode. If you don't have the issue while all of your add-ons, extensions, and themes are disabled, you can try adding them back in one by one until you find the culprit. You should look at the Extensions and Themes troubleshooting guide and the Troubleshoot issues with plugins like Flash or Java to fix common Firefox problems article as well.

Hopefully this helps!

sherryocala
sherryocala Biabia la
more options

Thank you, Matt, for your answer. I'm not real swift on the Safe Mode stuff. Do you mean the Safe Mode when you first turn on the computer (like after a crash)? This happens on 3 computers I use.

Sherry

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

That issue can be caused by the AVG Safe Search extension

See:

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the extensions or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance/Themes).

  • Don't make any changes on the Safe mode start window.

Save mode:

  • Help > Restart with Add-ons Disabled
sherryocala
sherryocala Biabia la
more options

cor-el, thank you so much. That fixed it, but does this mean I can't use AVG Safe Search.Is there a substitute? I do like the security (hopefully real) that it offers. What now? How do I get out of Safe Mode?

Sherry

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Ɖɔɖɔɖo si wotia

You can disable that extension in Tools > Add-ons > Extensions and close and restart Firefox normally.

sherryocala
sherryocala Biabia la
more options

Thanks, cor-el. This worked.