Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Wo archive tread sia. Meɖekuku bia biabia yeye ne ehia kpeɖeŋu.

I am SUDDENLY unable to print a page while thru firefox. Still able to if I go thru IE.

  • 1 ŋuɖoɖo
  • 2 masɔmasɔ sia le wosi
  • 2 views
  • Nuɖoɖo mlɔetɔ the-edmeister

carterlm
carterlm
more options

I went to print the confirmation of a bill payment and it wouldn't print, it wanted me to send to documents,... which it didn't do either. Last week it worked fine and if I go thru IE it works fine.

I went to print the confirmation of a bill payment and it wouldn't print, it wanted me to send to documents,... which it didn't do either. Last week it worked fine and if I go thru IE it works fine.

Ŋuɖoɖo si wotia

My guess is that your printer isn't selected in the Printer - Name box where you initiate printing, but rather something like the XPS "printer" is selected and that's why it wants to be saved as a "document".

If that isn't the problem, try the reset described here:
http://kb.mozillazine.org/Problems_printing_web_pages#Reset_printer

Xle ŋuɖoɖo sia le goya me 👍 0

All Replies (1)

the-edmeister
the-edmeister
  • Moderator
more options

Ɖɔɖɔɖo si wotia

My guess is that your printer isn't selected in the Printer - Name box where you initiate printing, but rather something like the XPS "printer" is selected and that's why it wants to be saved as a "document".

If that isn't the problem, try the reset described here:
http://kb.mozillazine.org/Problems_printing_web_pages#Reset_printer