Chase Bank recently did maintenance to their system. Since their web pages load extremely slow (minutes) with Firefox 3.6. I go to windows explorer without this issue. Anyone know what the issue could be?
Since Chase Bank performed an upgrade to their system about 2 weeks ago, their web pages load in about 90 seconds to Firefox. I switch to IE to try loading the Chase site and it loaded OK.
Anyone have any ideas as to a possible conflict? I also am running Norton 360 new version.
Since Chase Bank performed an upgrade to their system about 2 weeks ago, their web pages load in about 90 seconds to Firefox. I switch to IE to try loading the Chase site and it loaded OK.
Anyone have any ideas as to a possible conflict? I also am running Norton 360 new version.
All Replies (2)
On my old desktop with XP, chase.com/freedom takes many minutes to load. Likewise, no problems using Explorer.
On my new Windows 7 laptop, no apparent problem at all.
Both computers have the latest Firefox download.
Clear the cache and the cookies from sites that cause problems.
- "Clear the Cache": Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"
- "Remove the Cookies" from sites causing problems: Tools > Options > Privacy > Cookies: "Show Cookies"
Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the add-ons is causing the problem (switch to the DEFAULT theme: Tools > Add-ons > Themes).
- Don't make any changes on the Safe mode start window.
See: