I cannot get thunderbird to download new messages. I downloaded all 46k from my internet provider for posterity, but now i cant seem to get it to continue .
I read a suggested solution by someone who downloaded like 32k messages from his isp and then when he tried to download new messages, thunderbird acted like it was doing it , but it wasnt. This is my exact problem. (only I downloaded 46k). The suggested solution was unclear. I believe something like deleting all the messages on the server and then "Get new messages" started working. Is this a possible solution?? Why??? The mistake I am learning (second time) is that using the provided email program , provided by the ISP is a con job. They have all your emails. When you get mad at them and change ISP providers, you loose your back email. This is why you should use something like motzilla thunderbird and get the email onto your computer. I even had a previous provider say I could keep my email account with them if I just paid like $5.95 a month.
All Replies (4)
In Thunderbird you created a mail account to receive emails. Are you talking about a pop or imap mail account ?
Do you have various folders in your webmail account (accessed via a browser) which organise storage of emails? In other words, are your emails all in the server Inbox or in various server folders.
If you added the old isp provided email address and then downloaded emails to Thunderbird, but have since stopped using that email address with that old isp, then that mail account cannot access server as account on server does not exist.
It's a pop account and I just let everything go into the inbox. I as yet have not changed isp and my account is active. Someone on this forum had the same exact problem. The entire inbox (46k mess) downloaded just fine. But any attempts to get new mail result in what looks like a valid attempt by Thunderbird (progress meter shows activity) but no new mail is downloaded. I remember this happened before to me the exact same thing. Caused me to stop using Thunderbird. I can always use isp's webmail link to access my email. But this is what I am trying to avoid, as it on their server, not on my computer. I looked at all the account setting and they look ok to me, however I really never set up Thunderbird. It's a different computer and all I did was install Thunderbird and it stole all the info from my isp's email program. How can we tell if it's a Thunderbird problem or an isp email problem ???
Maybe you have one email which cannot download for some reason and it is causing a log jam.
Suggest you logon to your webmail account. Empty the server Spam folder.
In thunderbird, try 'GetMessages'
If still nothing downloads, access the webmail account and locate the oldest not downloaded email. either read and move to another server folder or read and delete that email
In thunderbird, try 'GetMessages'
Did that clear the log jam ?