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How do I roll back Firefox 4.0 to a version that accepts Kaspersky URL advisor?

  • 5 wótegrona
  • 38 ma toś ten problem
  • 2 naglěda
  • Slědne wótegrono wót the-edmeister

crazycatladylw
crazycatladylw
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I recently updated my Firefox to 4.0 That particular version doesn't work with Kaspersky URL advisor, which is an absolute must have at all times. So I need to know how to roll back to the most current version of Firefox that accepts Kaspersky URL advisor.

I recently updated my Firefox to 4.0 That particular version doesn't work with Kaspersky URL advisor, which is an absolute must have at all times. So I need to know how to roll back to the most current version of Firefox that accepts Kaspersky URL advisor.

Wšykne wótegrona (5)

the-edmeister
the-edmeister
  • Moderator
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Have you checked with Kaspersky for an updated, Firefox 4 compatible version of that URL Advisor?

crazycatladylw
crazycatladylw Pšašaŕ
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"Have you checked with Kaspersky for an updated, Firefox 4 compatible version of that URL Advisor?"

Thanks for the reply, edmeister! I just updated my Kaspersky to the most recent version. Still having the same problem. I put in a "trouble" ticket with them and also posted in the user forum. Nothing yet  :( Hopefully something will pop soon, as I don't feel safe operating without it.

the-edmeister
the-edmeister
  • Moderator
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Here's the "skinny" on going back to Firefox 3.6.x.

http://support.mozilla.com/en-US/kb/Installing+a+previous+version+of+Firefox

http://www.mozilla.com/en-US/firefox/all-older.html

crazycatladylw
crazycatladylw Pšašaŕ
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Thanks for the links, edmeister! Much appreciated!

I'm going to give Kaspersky a day or so to respond, and if no success with them, will follow the instructions from the links you provided.

I am a little concerned, however, that the add-on issue may not be fixed by reverting back to previous versions, as indicated in common issues with updating/reverting. Sorry, forgot to copy that text, but you'll see it if you follow the link.

Thanks again! Your help is greatly appreciated!

the-edmeister
the-edmeister
  • Moderator
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You're welcome.

Please click the Helpful button next to the answer that solved your Firefox support issue, when you are logged in, so this thread gets marked as Solved to help other users who may have this same problem.