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Toś ta nitka jo se archiwěrowała. Pšosym stajśo nowe pšašanje, joli trjebaśo pomoc.

lost my data :((

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  • Slědne wótegrono wót Paul

jibran_Pcc
jibran_Pcc
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Hello

Lost all of my data my laptop for hang and stuck I had to reistall whole windows.

after the I logged to my firefox account and all the data store was lost

please can any one help me

does it get sync any where? it was 10 years of data.

thanks

Hello Lost all of my data my laptop for hang and stuck I had to reistall whole windows. after the I logged to my firefox account and all the data store was lost please can any one help me does it get sync any where? it was 10 years of data. thanks

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Paul
Paul
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Hi

Thank you for your question about the Firefox Sync service.

It appears from your question, that you are using Firefox Sync as a back up service. This is not what Sync is designed to do. The Firefox Sync service takes a copy of the data you wish to include and transfers it to a second device (typically a mobile device such as a tablet or a telephone) running a copy of Firefox. The storage in between all attached devices is both temporary and fragile and is not stable enough to be (and is not designed as) a reliable backup service.

If you have a copy of your Firefox profile for desktop Firefox, you may be able to recover your bookmarks and other data. Please have a read of this article.

If you have a copy of your data on a mobile version of Firefox, please follow these instructions to connect it to Firefox Sync to copy your data.