Hello,

The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information. Note: This will cause you to lose any Extensions, Open websites, and some Preferences.

To Reset Firefox do the following:

1. Go to Firefox > Help > Troubleshooting Information.
2. Click the "Reset Firefox" button.
3. Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish.
4. Firefox will open with all factory defaults applied.

Further information can be found in the Refresh Firefox - reset add-ons and settings article.

Did this fix your problems? Please report back to us!

Thank you.

I really enjoy your spambot reply. wow. i feel special.

I have already done disabling of plugins, safemode, other checks. It is FF that fails since it's update. Is a LIVE person going to look into this? Do you care? Hello???

Unfortunately no one here gets paid to answer questions. It's all a volunteer effort. Now while the reply did look a little automated, the information inside it wasn't any less true. And when a few volunteers are trying to reply to almost every question posted, you can't expect them to type it out manually everytime. ;)

The Firefox Reset option is something that people can try who know nothing about Firefox or care to get involved in technical mumbo jumbo.

Bookmarks, passwords, browsing history, cookies and autofill data (aka form history) will be carried over during this procedure. Tabs, addons and addon setttings won't.

The link feer56 posted explains it all:
https://support.mozilla.org/en-US/kb/reset-firefox-easily-fix-most-problems

Addons can be a cause of most of the problems you're describing. Not everytime, but sometimes. You can try posting the names of your addons here in case someone might know of a bad/problematic addon you have. Then we can advise you to disable it.

You can quickly copy a list of your addons from Firefox button > Help > Troubleshooting Information. Then click the "Copy text to clipboard" button.

Then come back here and paste the info.

Here's a article about that:
https://support.mozilla.org/en-US/kb/use-troubleshooting-information-page-fix-firefox

If after doing the reset you find your problems aren't resolved, you can switch to another browser and see if it works better for you.

I personally don't insist people stay with something that doesn't work for them. Life's too short. Use whatever works best for you.

People using the forum and answering questions are real. Contributors are nearly all volunteers and free to choose who they help.

I am sure Firefox works for most people without the problems you list. The reset mentioned above is probably the easiest and fastest method of fixing most peoples problems.

If you do not wish to make an a effort in fixing your installation of Firefox then you may find these links useful

• Uninstall Firefox from your computer
• Export Firefox bookmarks to an HTML file to back up or transfer bookmarks

Thank you all for your replies. Where can I send you all a bitcoin for your trouble? xD Browser IE works fine, but I hate IE. FireFox is the cause of all these problems. All worked fine, plugins too, until FireFox did their big update. It should be FireFox who comes out with a browser fix, to adapt to Adobe and Flash plugins. That is likely where the problem is. I cannot view most things on the internet now, because of the faulty FireFox update. Many others have the same problem. None of the suggested "fixes" worked. The problem is not with me, or the plugins. The problem is the FireFox faulty update. Again, everything was fine, until FireFox did their update. Grrrrrr. For being a world class browser, FF suddenly took a nosedive. Can anyone get through to FireFox/Mozilla, and get them to fix their update that doesn't work for many many people? (I see the many on the forums and FB complaining too) If not, thanks anyway. What a sad ending for FireFox. Oh well. If no fix in a week, I am forced to go back to reliable IE. )-:

If you could explain what error message you receive, what part is not working in detail, we would be able to assist you better.

Please ensure you have telemetry enabled, that means proper data gets collected and reported anonymously:

• Share data with Mozilla to help improve Firefox

If only partial details of a problem are reported, instead of full details then it is often not possible to reproduce the problem and there is nothing that may be reported for developers to fix.

Remember

• Firefox is highly customisable
• and used on many platforms and devices.
• Even if millions of people have any specific problem that may still leave over 99% of users problem free.
• Often problems with similar symptoms have more than one cause and/or may relate to third party software,or a particular website.

If you want help reporting and getting a problem fixed then please help us and everyone with that problem by giving full details yourself of an actual problem, instead of repeating comments from others.

P.S.

On the subject of FlashPlayer please remember that FlashPlayer is proprietary software developed by Adobe not by Firefox. Adobe is withdrawing some support for Flash Player on some; devices / Operating Systems; that Firefox may be installed on.

Some fixes may require action by Adobe, and in some cases Adobe just does not support Firefox fully, if at all.