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menu bar doesn't work-- click on a menu option, and drop down doesn't appear

  • 2 Antworten
  • 8 haben dieses Problem
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  • Letzte Antwort von Hasan

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When I click on the word "File" on the menu bar, no drop down menu appears. In fact, nothing happens when I click on any of the menu options. I can print only by using the keyboard shortcut. I can't even tell you what version of Firefox I'm using, since I can't access the "Firefox" or "Help" menus.

When I click on the word "File" on the menu bar, no drop down menu appears. In fact, nothing happens when I click on any of the menu options. I can print only by using the keyboard shortcut. I can't even tell you what version of Firefox I'm using, since I can't access the "Firefox" or "Help" menus.

Alle Antworten (2)

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Try to repair the disk permissions:

Try to remove the Firefox plist file (org.mozilla.firefox.plist).

Go to "Library > Preferences" and remove the plist file for Firefox (org.mozilla.firefox.plist).

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-> Start Firefox in Safe Mode by Holding down the Option key while starting your Mozilla Firefox application. (If the Profile Manager opens, select a profile and then hold down the Option key again while clicking the button to start Firefox.)

  • As an alternate method, go to Utilities (in the Applications folder) and open Terminal, then run:
    • /Applications/Firefox.app/Contents/MacOS/firefox-bin -safe-mode

-> Firefox Safe Mode window will appear -> DON'T SELECT ANY OPTIONS, just click Continue in Safe Mode

Check and tell if its working while using Firefox Safe Mode.


Your Flash plugin is quite older. You need to update it.

Adobe Flash Player 10.3.183.7 (2.94 MB)

When Downloading Plugins Update setup files, Remove Checkmark from Downloading other Optional Softwares with your Plugins (e.g. Toolbars, McAfee, Google Chrome, etc.)

-> Update All your Firefox Plugins