Avatar for Username

Hilfe durchsuchen

Vorsicht vor Support-Betrug: Wir fordern Sie niemals auf, eine Telefonnummer anzurufen, eine SMS an eine Telefonnummer zu senden oder persönliche Daten preiszugeben. Bitte melden Sie verdächtige Aktivitäten über die Funktion „Missbrauch melden“.

Weitere Informationen

Dieses Thema wurde archiviert. Bitte stellen Sie eine neue Frage, wenn Sie Hilfe benötigen.

I can't find the Junk folder

  • 2 Antworten
  • 2 haben dieses Problem
  • 6 Aufrufe
  • Letzte Antwort von rowlanda

gburnfie
gburnfie
more options

An email has been sent to me twice that I haven't received, so it's possible it's gone into the Junk folder. However, I don't know where to find the Junk folder! I've tried changing the View but it makes no difference, and no articles appear to address what is presumably a very basic issue. Can someone point me in the right direction please.

An email has been sent to me twice that I haven't received, so it's possible it's gone into the Junk folder. However, I don't know where to find the Junk folder! I've tried changing the View but it makes no difference, and no articles appear to address what is presumably a very basic issue. Can someone point me in the right direction please.

Alle Antworten (2)

Matt
Matt
  • Moderator
  • Top 10 Contributor
more options

if your account is configured as IMAP, the folder may be commonly called junk, spam or in the case of yahoo "bulk mail"

I would also suggest if your account is POP logging into your providers web mail and checking the folders there as they are not downloaded to Thunderbird by all servers. Some send all new mail, some only send new mail that gets as far as their inbox on the mail server.

rowlanda
rowlanda
more options

I also can't find this folder, having same issues where important emails are not coming through.