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program freezes constantly

  • 4 svar
  • 7 har dette problem
  • 1 visning
  • Seneste svar af christ1

Henri14a
Henri14a
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Uploaded newest 64-bit version...when opening a new email the program freezes...after awhile I can read the email...if I try to delete the email it freezes again...then it deletes an program works...

Tried reinstalling the software that did not work...

Bought a new computer and software has not worked right once!!

Uploaded newest 64-bit version...when opening a new email the program freezes...after awhile I can read the email...if I try to delete the email it freezes again...then it deletes an program works... Tried reinstalling the software that did not work... Bought a new computer and software has not worked right once!!

Alle svar (4)

christ1
christ1
  • Top 25 Contributor
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What is your anti-virus software?

Henri14a
Henri14a Spørgsmålsstiller
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McFee...once the emails are opened I have no problems navigating...the program goes unresponsive every time I delete or I open a new email...after it's open no issues unless I delete...I did not have this problem with older version of Thunderbird...I do not have this problem with Outlook 13 which I'm about to switch to out of frustration...thanks

Matt
Matt
  • Moderator
  • Top 10 Contributor
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Your problem is McAfee. Please contact their product support for a fix to your anti virus program that will cause the problems to cease.

christ1
christ1
  • Top 25 Contributor
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https://wiki.mozilla.org/Thunderbird:Testing:Antivirus_Related_Performance_Issues#McAfee