Søg i Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Læs mere

Windows update of 3-14 or 3-13 caused Firefox to freeze

  • 1 svar
  • 14 har dette problem
  • 4 visninger
  • Seneste svar af user633449

more options

I have Windows Vista. On March 13 or 14, Firefox froze after a Windows automatic update. A popup window said Firefox was not compatible with Windows. Since I have auto update for Firefox, I am pretty sure that I have the latest version. I was unable to close this error message. When I restarted the computer, the problem recurred. I used IE to download Firefox anew and then was able to close the error message and all seems well now. Is this a problem caused by Microsoft or just a coincidence?

I have Windows Vista. On March 13 or 14, Firefox froze after a Windows automatic update. A popup window said Firefox was not compatible with Windows. Since I have auto update for Firefox, I am pretty sure that I have the latest version. I was unable to close this error message. When I restarted the computer, the problem recurred. I used IE to download Firefox anew and then was able to close the error message and all seems well now. Is this a problem caused by Microsoft or just a coincidence?

Alle svar (1)

more options

It was most likely some sort of weird thing caused by Windows updates not being fully applied and messing up the Firefox Install. But everything works fine right now?