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Billeo is gone, none of the suggestions work.

AnonymousUser
AnonymousUser
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Since updating to 3.6.6 the billeo toolbar has disappeared. I've reinstalled billeo, updated billeo, tried dragging billeo xpi file into firefox window and none of these work. Somewhere I read about deleting some profile files, and this worked on my home computer, but now I can't find how to do this and I can't remember what I did before. I need billeo on my laptop and need to use this same fix as my home pc. Anyone know?

This happened

Every time Firefox opened

== Updating to 3.6.6

Since updating to 3.6.6 the billeo toolbar has disappeared. I've reinstalled billeo, updated billeo, tried dragging billeo xpi file into firefox window and none of these work. Somewhere I read about deleting some profile files, and this worked on my home computer, but now I can't find how to do this and I can't remember what I did before. I need billeo on my laptop and need to use this same fix as my home pc. Anyone know? == This happened == Every time Firefox opened == Updating to 3.6.6

Alle svar (1)

AnonymousUser
AnonymousUser Spørgsmålsstiller
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Hi Tony,

We're sorry to see you're having trouble getting our browser app to appear in Firefox. Looks like you have our latest release installed...Odd, that it still won't show up.

Before you delete your Firefox profile, please consider giving us a call at 866/539-0782. We can use GoToAssist to link up, view your screen, and try to troubleshoot the issue with you.

Sincerely, Chris Billeo Support Team