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Uninstall Mozilla VPN from Windows's Programs and Features section without messing up Firefox

  • 3 svar
  • 1 har dette problem
  • 8 visninger
  • Seneste svar af cor-el

Andres Fernandez
Andres Fernandez
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Good morning.

If I try to delete Mozilla VPN from my pc, using Programs and Features in Windows 10, it will make Firefox unable to operate. The question is, how to delete the vpn from computer without causing Firefox to crash.

Thank you.

Good morning. If I try to delete Mozilla VPN from my pc, using Programs and Features in Windows 10, it will make Firefox unable to operate. The question is, how to delete the vpn from computer without causing Firefox to crash. Thank you.

Alle svar (3)

AliceWyman
AliceWyman
  • Moderator
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Related discussion: https://support.mozilla.org/en-US/forums/contributors/715120 Mozilla VPN uninstall may break Firefox (nothing loads, vcruntime error)

Kiki
Kiki
  • Locale Leader
  • Moderator
  • Administrator
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Hi Andres,

The product that you refer to is one of our premium products. In order to get premium support from a dedicated agent, please select the product below to submit your question:

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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You can check for issues caused by a corrupted or incomplete Visual C++ installation that is missing runtime components (Redistributable Packages) required by Firefox, especially VCRUNTIME140_1.dll.

See "Visual Studio 2015, 2017, 2019, and 2022":

You may also have to install the Visual Studio 2013 Redistributable Package. You need to reboot the computer.