Søg i Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Læs mere

Incorrect popup message

  • 1 svar
  • 1 har dette problem
  • 8 visninger
  • Seneste svar af FredMcD

more options

My wife keeps getting a popup message, "Can't update Firefox to the latest version. Download a fresh copy and we'll help you install it." But she has the latest version, she has automatic updates, and when she downloads and installs it manually, it's the same version as before, and she keeps getting the popup message.

She has MacBook Pro, 13" using the Mojave OS Version 10.14.6, Firefox version 77.0.1 (64-bit).

My wife keeps getting a popup message, "Can't update Firefox to the latest version. Download a fresh copy and we'll help you install it." But she has the latest version, she has automatic updates, and when she downloads and installs it manually, it's the same version as before, and she keeps getting the popup message. She has MacBook Pro, 13" using the Mojave OS Version 10.14.6, Firefox version 77.0.1 (64-bit).

Alle svar (1)

more options

Firefox always shows "Update Ready to Install" :MAC Only
SOLUTION: Remove
/Users/==<UserName>==/Library/Caches/Mozilla/
which contained the directory
/updates/Applications/Firefox/updates/

/Users/$u/Library/Caches/Mozilla/