Prohledat stránky podpory

Vyhněte se podvodům. Za účelem poskytnutí podpory vás nikdy nežádáme, abyste zavolali nebo poslali SMS na nějaké telefonní číslo nebo abyste sdělili své osobní údaje. Jakékoliv podezřelé chování nám prosím nahlaste pomocí odkazu „Nahlásit zneužití“.

Zjistit více

Firefox crashes

  • 2 odpovědi
  • 2 mají tento problém
  • 7 zobrazení
  • Poslední odpověď od cor-el

more options

I try to open firefox, and Windows says it's already running but not responding and to close it. In the task manager, no aspect of Firefox is running. I uninstalled that version, and reinstalled a fresh download, same problem. There is only 1 profile and it's teh default. there is no parent.lock file

I try to open firefox, and Windows says it's already running but not responding and to close it. In the task manager, no aspect of Firefox is running. I uninstalled that version, and reinstalled a fresh download, same problem. There is only 1 profile and it's teh default. there is no parent.lock file

Všechny odpovědi (2)

more options

I already tried to do everything the other threads instructed, none of them worked.

more options

What you posted is the time that the crashes occurred and not the crash ID.

If you have submitted Breakpad crash reports then post the IDs of one or more Breakpad crash reports (bp-xxxxxxxx-xxxxxxxxx-xxxx-xxxxxxxxxxxx).
You can find the IDs of the submitted crash reports on the about:crashes page.
You can open the about:crashes page via the location bar, like you open a website.
Please check that the crash reports have been submitted and contain crash data by visiting the link.

See:

See also: