Prohledat stránky podpory

Vyhněte se podvodům. Za účelem poskytnutí podpory vás nikdy nežádáme, abyste zavolali nebo poslali SMS na nějaké telefonní číslo nebo abyste sdělili své osobní údaje. Jakékoliv podezřelé chování nám prosím nahlaste pomocí odkazu „Nahlásit zneužití“.

Zjistit více

websites say cookies are blocked. I tried everthing in the help topic about his and nothing worked

  • 1 odpověď
  • 1 má tento problém
  • 1 zobrazení
  • Poslední odpověď od cor-el

more options

I tried uninstalling and reinstalling firefox, clearing cache, everything. I don't know what else I can do. a few different sites say I have to enable cookies, but they are already enabled. This is a SERIOUS and URGENT problem. Please get back to me ASAP.

I tried uninstalling and reinstalling firefox, clearing cache, everything. I don't know what else I can do. a few different sites say I have to enable cookies, but they are already enabled. This is a SERIOUS and URGENT problem. Please get back to me ASAP.

Všechny odpovědi (1)

more options

Clear the cache and the cookies from sites that cause problems.

"Clear the Cache":

  • Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"

"Remove Cookies" from sites causing problems:

  • Tools > Options > Privacy > Cookies: "Show Cookies"

If clearing the cookies doesn't help then it is possible that the file cookies.sqlite that stores the cookies is corrupted.

Rename (or delete) cookies.sqlite (cookies.sqlite.old) and delete cookies.sqlite-journal and cookies.txt, if they exist, in the Firefox Profile Folder in case the file cookies.sqlite got corrupted.

See also: