Prohledat stránky podpory

Vyhněte se podvodům. Za účelem poskytnutí podpory vás nikdy nežádáme, abyste zavolali nebo poslali SMS na nějaké telefonní číslo nebo abyste sdělili své osobní údaje. Jakékoliv podezřelé chování nám prosím nahlaste pomocí odkazu „Nahlásit zneužití“.

Zjistit více

updating problem...I have a update that starts out going through but then does not finish just keep running

  • 1 odpověď
  • 5 má tento problém
  • 1 zobrazení
  • Poslední odpověď od Xircal

more options

also with the update problem it says software update and below the running bar it says connecting to the server

also with the update problem it says software update and below the running bar it says connecting to the server

Všechny odpovědi (1)

more options

Please do the following:

  1. Go to Download Firefox 4.0.1 and download a fresh installation file to the desktop.

  2. Then go to Add/Remove Programs, scroll down to "Mozilla Firefox" and remove it, choosing to keep your bookmarks, customizations etc., (don't checkmark the box).

  3. Then reboot and delete the folder called "Mozilla Firefox" at this location: C:\Program Files\Mozilla Firefox

  4. Finally run the installation file you downloaded to the desktop earlier.

Your bookmarks, customizations etc., are maintained in a different location and will become available to you again once you complete the installation.