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Syncing doesn't work between windows laptop and iOS.

  • 2 odpovědi
  • 6 má tento problém
  • 5 zobrazení
  • Poslední odpověď od angel7090695001

angel7090695001
angel7090695001
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I just downloaded firefox for iOS and logged into my firefox account. I did the same on my windows 10 laptop and synced them both. No history appeared. It says that I don't have any devices connected to this Firefox account available to sync. What's wrong?

I just downloaded firefox for iOS and logged into my firefox account. I did the same on my windows 10 laptop and synced them both. No history appeared. It says that I don't have any devices connected to this Firefox account available to sync. What's wrong?

Zvolené řešení

Hi, I understand that at the moment that History is not syncing between a Desktop and IOS device. I am happy to help.

First of all, what steps are you taking to see this " You don't have any devices connected to this Firefox account", second, in the syncing settings on the PC, is History checked to sync?

For troubleshooting, first try to restart the sync by going to the gear icon and Sign out at the bottom of the menu. Clear cookies from private cache then re-launch the app and login.

Did this help?

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Všechny odpovědi (2)

guigs
guigs
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Zvolené řešení

Hi, I understand that at the moment that History is not syncing between a Desktop and IOS device. I am happy to help.

First of all, what steps are you taking to see this " You don't have any devices connected to this Firefox account", second, in the syncing settings on the PC, is History checked to sync?

For troubleshooting, first try to restart the sync by going to the gear icon and Sign out at the bottom of the menu. Clear cookies from private cache then re-launch the app and login.

Did this help?

angel7090695001
angel7090695001 Autor dotazu
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Thanks. For some reason after syncing it today it works.