Avatar for Username

Prohledat stránky podpory

Vyhněte se podvodům. Za účelem poskytnutí podpory vás nikdy nežádáme, abyste zavolali nebo poslali SMS na nějaké telefonní číslo nebo abyste sdělili své osobní údaje. Jakékoliv podezřelé chování nám prosím nahlaste pomocí odkazu „Nahlásit zneužití“.

Zjistit více

Toto vlákno bylo archivováno. Pokud potřebujete pomoci, založte prosím nový dotaz.

I can't restore my bookmarks from portable hard drive, why not?

  • 2 odpovědi
  • 1 má tento problém
  • 20 zobrazení
  • Poslední odpověď od JADickson

JADickson
JADickson
more options

I backed up my bookmarks through "import and Backup" yesterday as my hard drive had a failure and was being replaced. I now have a new hard drive installed and am trying to restore the bookmarks from my portable drive, but I get "unable to process the backup file". It is a JSON file, bookmarks-2015-02-08.json. Have I now lost every single one of my bookmarks by trying to use the backup procedure? I no longer have access to the failed drive.

I backed up my bookmarks through "import and Backup" yesterday as my hard drive had a failure and was being replaced. I now have a new hard drive installed and am trying to restore the bookmarks from my portable drive, but I get "unable to process the backup file". It is a JSON file, bookmarks-2015-02-08.json. Have I now lost every single one of my bookmarks by trying to use the backup procedure? I no longer have access to the failed drive.

Zvolené řešení

Hi, I did try that unsuccessfully, but was able to get them restored by following the link from a previous ask (https://support.mozilla.org/en-US/questions/927611). Thanks for the reply.

Přečíst dotaz v kontextu 👍 0

Všechny odpovědi (2)

LostGod
LostGod
more options

Have you tried copying it onto the desktop. Maybe it is encountering a problem when trying to import from a external drive.

JADickson
JADickson Autor dotazu
more options

Zvolené řešení

Hi, I did try that unsuccessfully, but was able to get them restored by following the link from a previous ask (https://support.mozilla.org/en-US/questions/927611). Thanks for the reply.