Prohledat stránky podpory

Vyhněte se podvodům. Za účelem poskytnutí podpory vás nikdy nežádáme, abyste zavolali nebo poslali SMS na nějaké telefonní číslo nebo abyste sdělili své osobní údaje. Jakékoliv podezřelé chování nám prosím nahlaste pomocí odkazu „Nahlásit zneužití“.

Zjistit více

Firefox crashes

  • 1 odpověď
  • 1 má tento problém
  • 5 zobrazení
  • Poslední odpověď od nhpeacenik

more options

Today, Firefox crashed and I saw the mozilla troubleshooting message. I selected the option to restart firefox and got the mozalla troubleshooting box again. I repeated this several times with the same results. I do not want to "restore to factory settings" because I want to keep my history, cookies, etc. It doesn't restart in safe mode from terminal and I am using Chromium to send this message. My operating system is Ubuntu . I'm not sure I'm including the crash information automatically (or doing it correctly), so I pasted the contents of the latest crash log in the box below; it consists of a crash ID, and I hope that's what you need to figure this out. Thanks!

Today, Firefox crashed and I saw the mozilla troubleshooting message. I selected the option to restart firefox and got the mozalla troubleshooting box again. I repeated this several times with the same results. I do not want to "restore to factory settings" because I want to keep my history, cookies, etc. It doesn't restart in safe mode from terminal and I am using Chromium to send this message. My operating system is Ubuntu . I'm not sure I'm including the crash information automatically (or doing it correctly), so I pasted the contents of the latest crash log in the box below; it consists of a crash ID, and I hope that's what you need to figure this out. Thanks!

Zvolené řešení

After re-booting, I got a more coherent message box when I started Firefox, that allowed me to successfully start Firefox in safe mode. I closed all saved windows and restarted. Firefox now worked. I'm relieved not to have to lose all my private data, but this kind of scare really shouldn't be happening.

Přečíst dotaz v kontextu 👍 0

Všechny odpovědi (1)

more options

Zvolené řešení

After re-booting, I got a more coherent message box when I started Firefox, that allowed me to successfully start Firefox in safe mode. I closed all saved windows and restarted. Firefox now worked. I'm relieved not to have to lose all my private data, but this kind of scare really shouldn't be happening.