Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Can't connect to mozilla.org

  • 3 replies
  • 1 has this problem
  • 1 view
  • Last reply by finnman1

finnman1
finnman1
more options

I am having issues updating my Adobe Flash plugin as it's 10.1.3.23 and supposedly vulnerable to security issues and needs updating.

When I click "Update Now" I get 'Server not found' for https://addons.mozilla.org/en-US/firefox/blocked/p156

When I try to "Plug-in Check" I get 'Server not found' for https://www.mozilla.org/en-US/plugincheck/ as well.

I have tried this on my work computer and I can connect fine from the same IP.

I have ran every malware/virus protection software out there and they have found nothing.

Please help!

I am having issues updating my Adobe Flash plugin as it's 10.1.3.23 and supposedly vulnerable to security issues and needs updating. When I click "Update Now" I get 'Server not found' for https://addons.mozilla.org/en-US/firefox/blocked/p156 When I try to "Plug-in Check" I get 'Server not found' for https://www.mozilla.org/en-US/plugincheck/ as well. I have tried this on my work computer and I can connect fine from the same IP. I have ran every malware/virus protection software out there and they have found nothing. Please help!

All Replies (3)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

It is possible that your security software (firewall, anti-virus) blocks or restricts Firefox or the plugin-container process without informing you, possibly after detecting changes (update) to the Firefox program.

Remove all rules for Firefox and the plugin-container from the permissions list in the firewall and let your firewall ask again for permission to get full unrestricted access to internet for Firefox and the plugin-container process and the updater process.

See:

finnman1
finnman1 Question owner
more options

Hi there, and thanks for the reply!

I do not seem to have any rules listed for Firefox within my Firewall.

Previous to today, I was running Firefox 19 and I had the same issue. I downloaded the version 22 on a different computer, saved it to a flash drive and installed. The issue remains, and hence the opening of this thread. I have reviewed and abided by the links you supplied, however, I cannot seem to find proper resolution.

Thanks

finnman1
finnman1 Question owner
more options

Hi,

Still having this issue and I remain flabbergasted.

THanks