"Get all new messaages" not working
I've installd TB and connected it to my Gmail account. it started downloading the messages about 300 at a time. It reached 46k messages. Now it would only download 1 or 2 messages at atime... every time I click Get all new messages and it only got to april 2023... so it still has about 10k messages to download... Thank you for any sugestions!
All Replies (4)
Have you reached the daily limit?
I wasn't aware about this daily limit!! thank you! But, no, today I did't exceed the limit. The Gmail account looks not to be suspended, I went on the admin console.
Are you talking about an imap or pop mail account ?
46,000 emails - the limit is not the number of emails. It's the amount of bandwidth you use - the accumuated size of X amount of emails and any attachments.
- Limit Per day
- Download with IMAP 2500 MB
- Download with POP 1250 MB
- Upload with IMAP 500 MB
Do you have more than one laptop/desktop computer or phone accessing the same gmail account ? If yes, then the download limit is not restricted to one account, it's an accumuated amount over all devices. Recommend you switch off other connections.
As you mention 'gmail' - I'm assuming it's Imap mail account: Do you see a folder called 'All Mail' in the Folder Pane? If yes, then I advise you unsubscribe from seeing it, because the 'All Mail' folder contains a complete duplicate of everything. So your entire download MB number could be twice as much as you need.
Gmail stores everything in the 'All Mail' folder - received, sent, archived, everything. If you delete anything from that folder you will delete it completely no matter what other folder it appears in. If you have an Anti-Virus product scaning files and the AV decides to try and fix that 'All Mail' file, you could lose a lot of emails.
In Folder Pane
- Right click on the imap gmail account name folder and select 'Subscribe'
- Select the 'All Mail' folder
- click on 'Unsubscribe'
- click on OK
Then in gmail webmail account access via a browser
- Settings > see all settings > Labels
- Locate the 'All Mail' folder and uncheck the 'Show in Imap' option.
Thank you for your answer! I went in gmail settimng and found out that somehow IMAP was disabeled... I enabeled it and now it started downloading again the messages. Also I found this Gmail help thread which talks about changes happening in Fall 2024 with syncing: link text
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