Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

WeTransfer stopped asking about transforming all attachments automatically

user7631556283982146347321383373908671685
user7631556283982146347321383373908671685
more options

Hello guys,

I have trouble - my ThunderBird stopped asking me to transform all my attachments automatically, when they exceed limit (e.g. 20MB). Now I must PPM on every one and manually transform them to be uploaded in WeTransfer.

I couldn't found any helpful tips or similar cases to bring it back. I had everything set up and now it stopped working. WeTransfer is added to settings and everything is configured (check attachments).

Thank you for you time and help.

Best regards, D.

Hello guys, I have trouble - my ThunderBird stopped asking me to transform all my attachments automatically, when they exceed limit (e.g. 20MB). Now I must PPM on every one and manually transform them to be uploaded in WeTransfer. I couldn't found any helpful tips or similar cases to bring it back. I had everything set up and now it stopped working. WeTransfer is added to settings and everything is configured (check attachments). Thank you for you time and help. Best regards, D.
Attached screenshots

All Replies (2)

christ1
christ1
  • Top 25 Contributor
more options

You may need to refresh the WeTransfer authentication token. Try to delete the WeTransfer provider and then set it up again.

For the next time you want to post a screenshot see https://support.mozilla.org/kb/how-do-i-create-screenshot-my-problem

user7631556283982146347321383373908671685
user7631556283982146347321383373908671685 Question owner
more options

Thank you for your answer @christ1, I manage to solve issue.

Thunderbird asks to use WeTransfer only for *.zip files, if you attach few different files together it'll not ask you about use external service to upload them.

Hope it'll help someone!

Best, D.