Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

I had to install a new hard drive in my HP laptop that had Windows 10. I installed Thunderbird after repair, and I have Windows 8 now. I have data saved on USB.

  • 1 reply
  • 1 has this problem
  • 2 views
  • Last reply by Zenos

more options

I had to install a new hard drive in my HP laptop that had Windows 10. I installed Thunderbird after repair, and I have Windows 8 now. I have data saved on USB. How do I transfer from USB to Thunderbird? Or any other way? I need simplified directions , this is really not my field of expertise.

I had to install a new hard drive in my HP laptop that had Windows 10. I installed Thunderbird after repair, and I have Windows 8 now. I have data saved on USB. How do I transfer from USB to Thunderbird? Or any other way? I need simplified directions , this is really not my field of expertise.

All Replies (1)

more options

You have asked this question before and you even marked my previous reply as "helpful".

https://support.mozilla.org/questions/1148970

So how can we take this forward? Have you managed to identify files from your old profile?

Do a search on your USB device for a file named abook.mab - this file will be in your Thunderbird profile so will lead you to the files you need.