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Firefoox is not working welll with Windows 10

  • 3 replies
  • 2 have this problem
  • 1 view
  • Last reply by mbrocato

mbrocato
mbrocato
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I am having trouble typing an email on gmail account, and on this site, the letters disappear and are partially covered with blank spots. My emails

I cant see what I am typing now! I can't see emails in my inbox clearly.

I am trying to upload a screenshot; but I don't think it is going to work.

Educated guesses seem accurate.


Thank you for your assistance,

Michael

I am having trouble typing an email on gmail account, and on this site, the letters disappear and are partially covered with blank spots. My emails I cant see what I am typing now! I can't see emails in my inbox clearly. I am trying to upload a screenshot; but I don't think it is going to work. Educated guesses seem accurate. Thank you for your assistance, Michael

Chosen solution

Firefox 40 which is now a Beta channel version is slated for Release on 08-11-2015 - next Tuesday, will be more compatible with the last minute changes in Windows 10 than is the current Firefox 39.0 release which has been around for 5 weeks now.

https://www.mozilla.org/en-US/firefox/40.0beta/releasenotes/ https://www.mozilla.org/en-US/firefox/channel/

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All Replies (3)

the-edmeister
the-edmeister
  • Moderator
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Chosen Solution

Firefox 40 which is now a Beta channel version is slated for Release on 08-11-2015 - next Tuesday, will be more compatible with the last minute changes in Windows 10 than is the current Firefox 39.0 release which has been around for 5 weeks now.

https://www.mozilla.org/en-US/firefox/40.0beta/releasenotes/ https://www.mozilla.org/en-US/firefox/channel/

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 10 Contributor
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What you're describing could indicate an incompatibility between Firefox and your graphics card/chipset driver software. That software probably was updated with Windows 10, and as noted in the earlier reply, Firefox 39 doesn't have all the compatibility fixes.

If you are not inclined to try the beta test version of Firefox, could you test in Firefox's Safe Mode? That's a standard diagnostic tool to deactivate extensions, hardware acceleration, and some advanced features of Firefox. More info: Diagnose Firefox issues using Troubleshoot Mode.

If Firefox is not running: Hold down the Shift key when starting Firefox.

If Firefox is running: You can restart Firefox in Safe Mode using either:

  • "3-bar" menu button > "?" button > Restart with Add-ons Disabled
  • Help menu > Restart with Add-ons Disabled

and OK the restart.

Both scenarios: A small dialog should appear. Click "Start in Safe Mode" (not Refresh).

Any improvement with the display glitches?

mbrocato
mbrocato Question owner
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I downloaded the 40 beta and it seems to be working.

I appreciate your help,

Michael B.