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How do I remove wrong email for Firefox Sync on my computer's browser?

  • 5 replies
  • 2 have this problem
  • 2 views
  • Last reply by amsur

amsur
amsur
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Hi all,

I'm using Firefox 37 recently. I'm new to the Firefox sync and already made a dumb mistake. I signed up with my email account, but accidentally left a character. It seems the verification mail went to someone who has that email address.

I tried to sign up on the sync again with the correct email and now I get the message: Merge Warning A different user was previously signed in to sync on this computer. Signing in will merge this browser's bookmarks, passwords and other settings with "[email protected]".

Is it possible to delete the wrong email address from my browser?

Thank you

Hi all, I'm using Firefox 37 recently. I'm new to the Firefox sync and already made a dumb mistake. I signed up with my email account, but accidentally left a character. It seems the verification mail went to someone who has that email address. I tried to sign up on the sync again with the correct email and now I get the message: Merge Warning A different user was previously signed in to sync on this computer. Signing in will merge this browser's bookmarks, passwords and other settings with "[email protected]". Is it possible to delete the wrong email address from my browser? Thank you

Chosen solution

Try to delete the Weave folder and the signedInUser.json file in the Firefox profile folder and delete the prefs.js files to reset all prefs and maybe also delete the compatibility.ini file to reinitialize the profile.

You can use this button to go to the currently used Firefox profile folder:

Did you create a new Firefox account?

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All Replies (5)

user669794
user669794
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Hello,

go to account settings and delete your account.

Report us back if this works

Modified by user669794

amsur
amsur Question owner
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Hi. Thanks for the reply.

I tried to sign in on the link that you gave with the wrong account, but without the verification mail I can't get in.

When I sign in to sync on my browser, it still asks if I want to merge with the accidental account.

Should I merge them first and see if the accountis there to delete? Or is a re-install of Firefox a solution to reset everything?

user669794
user669794
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Hello,

re-installation process won't work. Follow these steps:

  1. Click on Open Menu
  2. Click on the E-mail id
  3. Now click on Disconnect
cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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Chosen Solution

Try to delete the Weave folder and the signedInUser.json file in the Firefox profile folder and delete the prefs.js files to reset all prefs and maybe also delete the compatibility.ini file to reinitialize the profile.

You can use this button to go to the currently used Firefox profile folder:

Did you create a new Firefox account?

amsur
amsur Question owner
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Debapriya Bhattacharya, I couldn't find the option unless I signed in with the account. Thanks for the time and help though.

Cor-el, I think that did the trick. Thank you very much!! Really appreciate it.