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I cannot upgrade past 28 my dropdown menu will not work in the address bar I can not search from address bar stuck at home page

  • 4 replies
  • 1 has this problem
  • 1 view
  • Last reply by FredMcD

randybfoot
randybfoot
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Once I open firefox browser with anything past 28.0 my browser becomes a paperweight no searches from the address bar. Not from the list of drop downs, not from typing the address in the bar. Stuck to the home page it had as default. Firefox does an update every time I close it forcing me to return to 28.0 or through my F--n computer in the trash. Noticed others had this problem but got only questions with no help coming from firefox. This is a Vista 64 bit if that maters. I kinda think maybe nothing past 28 will work but with Vista but no one from firefox will step up and say that.

Once I open firefox browser with anything past 28.0 my browser becomes a paperweight no searches from the address bar. Not from the list of drop downs, not from typing the address in the bar. Stuck to the home page it had as default. Firefox does an update every time I close it forcing me to return to 28.0 or through my F--n computer in the trash. Noticed others had this problem but got only questions with no help coming from firefox. This is a Vista 64 bit if that maters. I kinda think maybe nothing past 28 will work but with Vista but no one from firefox will step up and say that.

Chosen solution

hello randybfoot, windows vista is supported by current firefox versions and runs fine for millions of users. can you try to replicate this behaviour when you update & launch firefox in safe mode once? if not, maybe an addon is interfering here...

Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems

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philipp
philipp
  • Moderator
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Chosen Solution

hello randybfoot, windows vista is supported by current firefox versions and runs fine for millions of users. can you try to replicate this behaviour when you update & launch firefox in safe mode once? if not, maybe an addon is interfering here...

Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems

randybfoot
randybfoot Question owner
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Booted in safe mode upgraded to firefox 35. Locked browser address bar to no searches. reinstalled to 28.0 just so I could reply to this while still in safe mode. When I reboot it will automatic upgrade browser and I will have to revert back to 28.0 to use computer.

randybfoot
randybfoot Question owner
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randybfoot said

Booted in safe mode upgraded to firefox 35. Locked browser address bar to no searches. reinstalled to 28.0 just so I could reply to this while still in safe mode. When I reboot it will automatic upgrade browser and I will have to revert back to 28.0 to use computer.

Re read,I booted my computer in safe mode not firefox. The problem was in the add ons Thanks for the help appears to work now

FredMcD
FredMcD
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Type about:addons<enter> in the address bar to open your Add-ons Manager. Hot key; <Control>(Mac:<Command>)<Shift> A)

In the Add-ons Manager, on the left, select Extensions. Disable a few add-ons, then Restart Firefox.

Some added toolbar and anti-virus add-ons are known to cause Firefox issues. Disable All of them.

If the problem continues, disable some more (restarting FF). Continue until the problem is gone. After, you know what group is causing the issue. Re-enable the last group ONE AT A TIME (restarting FF) until the problem returns.

Once you think you found the problem, disable that and re-enable all the others, then restart again. Let us know who the suspect is detective.