Firefox Community Forum

i had a snuffleupigus mess with my hard drive during an upgrade, and had to install a new drive. i still can access my original drive, just not boot from it. this means with my new install i cannot open firefox to back up my old book marks but can find the book mark file. how can i restore these bookmarks using the actual file? no it's not an html file as far as i can tell. i wound up upgrading from win 10 to win 11 so the versions are slightly different

I turn on my old laptop. After update(about 07.23) I lost my bookmarks. Now I tried to do what you wrote me with profiles, but there is no profile with my bookmarks. What I can do now??

Hello,

I log in to my account on new computer and all my data is gone. All password tabs etc. I've been switching devices with firefox for like 8 years, but it's first time when i have situation like this. Can you help me?

i asked this already but no answer. I have two recovery keys, how can i check which is the one set for my preferred installation of Firefox. One was for my en-CA install, the other for an en-US install made a week later due to an update glitch. I had to use my en-CA recovery key to recover my settings to the en-US install, which then made a new recovery key.

I want to get rid of the spurious en-US install. -en-CA is in it's original location c:\program files\mozilla firefox

-en-US is in "C:\Users\%username%\AppData\Local\Mozilla Firefox\firefox.exe" the directory trees appear the same except en-CA has a locale.ini file that the other does not.

Does the original recovery key STILL apply to the -en-CA install or has the -en-US install's key replaced it.

And can I delete the -en-US folder with consequences?

Hello,

I have been using Firefox for many years, but I encountered a problem several months ago. I searched the same window a lot, then closed it. Since then, I have not found anything. It’s impossible to get rid of it and the more I try, the more backups of this window are made on my icon in the taskbar. I currently have 12 displayed with 46 tabs for each one. Can you tell me how to delete them? I thought about uninstalling Firefox, but that would mean losing both my bookmarks and saved passwords. I thank you very much for your help and wish you a very happy New Year. Jean-Pierre

i have used Firefox for over 10 years. i just recently updated my Firefox app on my Macbook after i deleted my Mozilla files. will i be able to recover my extensive Bookmarks?

I am experiencing the problem that my bookmark backup is not restored. I need to restore everything before Dec 24, 2024. If you can help me, this has never happened to me before. Thank you.

I have two recovery keys, how can i check which is the one set for my preferred installation of Firefox. One was for my en-CA install, the other for an en-US install made a week later due to an update glitch. I had to use my en-CA recovery key to recover my settings to the en-US install, which also made a new recovery key. I want to get rid of the spurious en-US install.

Now i don't know if that new recovery key replaced my en-CA install's key.

I'm having serious problems with a Windows 11 desktop. While waiting for help from tech support, I've discovered that bookmarks have disappeared and/or been rearranged in Firefox on the desktop, but not my laptop. That’s actually a relatively minor problem in the scheme of things concerning the desktop, but I still have to deal with it.

I before I thought about possible consequences, I checked Firefox on my laptop, and saw that the bookmarks there were fine. But now, because I have syncing turned on, and don't know what continued effect that may have, I’ve closed FF on both computers and made Chrome my default browser for the time being.

Ideally, while I’m waiting for my desktop issues to be solved, I'd like to turn off syncing and then continue using FF when I use my laptop. But I’m concerned about what further effect *any* use of FF on either computer may have on the bookmarks. I'd hate to go into the settings only to find that in doing so I'd done something to cause the desktop & laptop bookmarks to snyc, to the detriment of the latter. And with syncing enabled, I'm reluctant to use FF at all on my laptop.

I'd appreciate advice on how to handle this problem. I do have everything on the laptop backed up, but it would be nice if I didn't have to rely on that.

Thanks.