Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Cannot receive messages nor save sent messages when using ESET NOD32

  • 4 odgovori
  • 1 ima ovaj problem
  • 8 views
  • Posljednji odgovor poslao evnorm

more options

Since Thunderbird was updated, I stopped receiving messages on the program and cannot save sent messages to "sent messages" folder. I have tried rebooting the computer and restarting Thunderbird. Can only get email by going to the gmail.com website. Much prefer to use T-bird. Help me, please.

Since Thunderbird was updated, I stopped receiving messages on the program and cannot save sent messages to "sent messages" folder. I have tried rebooting the computer and restarting Thunderbird. Can only get email by going to the gmail.com website. Much prefer to use T-bird. Help me, please.

Izmjenjeno od strane Wayne Mery

All Replies (4)

more options

Are you using ESET security/AV ?

more options

Yes. Have been using ESET for more than two years and Thunderbird for more than ten years.

more options

According to their forums, you should temporarily disable SSL until they solve the problem per https://support.eset.com/en/kb3126-disable-ssl-filtering-in-eset-windows-products?ref=esf - the problem is being reported by dozens of users https://forum.eset.com/topic/26517-problems-with-thunderbird-and-imaps/ https://forum.eset.com/discover/

more options

Thanks for your help. Link solved problem.