Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Ova tema je arhivirana. Pitajte drugo pitanje ako vam je potrebna pomoć.

Why does firefox ask for me to "insert my security USB key?" I have never heard of this.

  • 1 odgovor
  • 2 ima ovaj problem
  • 1 view
  • Posljednji odgovor poslao cor-el

briester85
briester85
more options

I'm using metamask and there's a website I can't access because my recently (hours ago) installed windows 10 is saying Mozilla is asking for my USB Security Key. I installed this last night... Obviously I have no such key.

I'm using metamask and there's a website I can't access because my recently (hours ago) installed windows 10 is saying Mozilla is asking for my USB Security Key. I installed this last night... Obviously I have no such key.

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

It sounds that you access a website that has enabled Two Factor authentication (2FA) or Universal 2nd Factor authentication (U2F) that requires to enter an additional security code. Metamask might be using this feature and in that case you need to check their FAQ pages and their support.