lost everything with new update
I don't want to use sync. I don't want to sign into firefox, but i guess i have to with new, unwanted update. I lost all my bookmarks, passwords, saved pages and I am livid!!! I don't have time to search for what I one day had easily and now have lost for no reason. Please help. I'm sorry to have an attitude, but this is such a shock and I don't need it! And I can't believe it's so difficult to figure out. thanks!!!!!
All Replies (1)
If you lost personal data then it is possible that a new default-release profile folder has been created. See "Determine if Firefox has created a new profile":
You can open the about:profiles page via the location bar to check whether multiple profiles are present and what profile Firefox currently is using.
- Do NOT click any Remove button on this page.
- https://support.mozilla.org/en-US/kb/profile-manager-create-and-remove-firefox-profiles
Firefox 67 and later can use a dedicated profile for each of the Firefox update channels and will lock the profile, so it can only be used by Firefox in a specific installation folder. For Release versions this profile would be a xxxxxxxx.default-release profile, profiles used in older Firefox versions usually used a xxxxxxxx.default profile (a refresh adds a time stamp).