Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Ova tema je arhivirana. Pitajte drugo pitanje ako vam je potrebna pomoć.

connection to SMTP server smtp.optusnet.com.au was lost in the middle of the transaction.

  • 2 odgovori
  • 1 ima ovaj problem
  • 7 views
  • Posljednji odgovor poslao jillscott

jillscott
jillscott
more options

Hi, I would appreciate muchly some (hopefully simple) advice.

I suddenly lost the ability to send or receive emails from the optus server. I can log on to their server but can not download nor send emails from my PC (Windows). What I get is "The message could not be sent because the connection to SMTP server smtp.optusnet.com.au was lost in the middle of the transaction." Optus and Norton both have checked things so it's not them.

Thanks Jill

Hi, I would appreciate muchly some (hopefully simple) advice. I suddenly lost the ability to send or receive emails from the optus server. I can log on to their server but can not download nor send emails from my PC (Windows). What I get is "The message could not be sent because the connection to SMTP server smtp.optusnet.com.au was lost in the middle of the transaction." Optus and Norton both have checked things so it's not them. Thanks Jill

All Replies (2)

Matt
Matt
  • Moderator
  • Top 10 Contributor
more options

I mistrust anything Nor6ton. So please try the following to see if it works.

Restart the operating system in safe mode with Networking. This loads only the very basics needed to start your computer while enabling an Internet connection. Click on your operating system for instructions on how to start in safe mode: Windows 8, Windows 7, Windows Vista, Windows XP, OSX

If safe mode for the operating system fixes the issue, there's other software in your computer that's causing problems. Possibilities include but not limited to: AV scanning, virus/malware, background downloads such as program updates
jillscott
jillscott Vlasnik pitanja
more options

Thanks Matt, Things are now fixed after a few angst moments