Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Firefox is loading sites in a basic mode

  • 1 odgovor
  • 1 ima ovaj problem
  • 1 view
  • Posljednji odgovor poslao Kevin

more options

When i go to load a website that has any type of formating the site just ends up loading up in a basic site made for the basic phones. I do have html / Javascript / cookies on / most updated firefox / most updated Android OS for my phone / most up-to-date add-ons / and I just rebooted my phone. So I'm now confused about why this is happening and if somebody could please respond back to me @ [email protected] that would be lovely.

Thanks,

Sam
When i go to load a website that has any type of formating the site just ends up loading up in a basic site made for the basic phones. I do have html / Javascript / cookies on / most updated firefox / most updated Android OS for my phone / most up-to-date add-ons / and I just rebooted my phone. So I'm now confused about why this is happening and if somebody could please respond back to me @ [email protected] that would be lovely. Thanks, Sam

All Replies (1)

more options

Unfortunately there are sites that don't correctly identify Firefox for Android as a modern mobile browser.

There is a group that is dedicated to smoothing out the differences between browsers. They can be found at https://webcompat.com/ and then click/tap the report a bug button. Please fill out as best you can and the team will try to evaluate the problem.