সহায়তা খুঁজুন

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

আরও জানুন

Problem with Sync. Unknown error while syncing. Firefox 19 Linux

  • 3 উত্তরসমূহ
  • 13 এই সমস্যাটি আছে
  • 1 দেখুন
  • শেষ জবাব দ্বারা Mikey

more options

Hello,

I have account in Sync and 4 or 5 devices connected to it. Since last week I can not syncing with server on my one device - Notebook with Linux Mint, Firefox 19. I receive error: "Sync encountered an error while syncing: Unknown error. Sync will automatically retry this action."

But on other devices (MacBook, Windows 7) there are no problem with syncing.

I hope you will help me.

Your sincerely Greg

Hello, I have account in Sync and 4 or 5 devices connected to it. Since last week I can not syncing with server on my one device - Notebook with Linux Mint, Firefox 19. I receive error: "Sync encountered an error while syncing: Unknown error. Sync will automatically retry this action." But on other devices (MacBook, Windows 7) there are no problem with syncing. I hope you will help me. Your sincerely Greg

সমাধান চয়ন করুন

Ok. I completely uninstalled Firefox, remove all .mozilla/firefox files and reinstall it. It works.

@cor-el Unfortunatelly your advice does not help, but thanks for reply :-)

প্রেক্ষাপটে এই উত্তরটি পড়ুন। 👍 1

All Replies (3)

more options

Try to delete the weave folder in the Firefox profile folder.

You can use this button to go to the Firefox profile folder:

  • Help > Troubleshooting Information > Profile Directory: Show Folder

You can also check for problems with preferences and try to rename or delete the prefs.js file and possible numbered prefs-##.js files and a possible user.js file to reset all prefs to the default values.

more options

চয়ন করা সমাধান

Ok. I completely uninstalled Firefox, remove all .mozilla/firefox files and reinstall it. It works.

@cor-el Unfortunatelly your advice does not help, but thanks for reply :-)

more options

I have never knowingly turned on Sync, on any machine, and only became aware of the feature when the error message appeared recently.

I've been "syncing" between two computers for several years by simply copying the profile from one to the other, both for Firefox and Thunderbird. Before copying, I make sure both machines are at the same update level, etc., and this has worked well for me.

Now I'm getting the "sync failed" message on the last target machine; I wonder if my profile-copying has screwed up Sync, and how I unscrew it. I'll start by reading up on Sync...