When writing a new e-mail if I press "Enter" or "Return" the cursor skips a line. When pressing the "Up" button again a line is skipped. If I do so when writing an e-mail which is a reply to a received e-mail then the cursor does not skip any line. My work around: I highlight all text with skipped lines, click on bullet points, then unclick the bullet points. The empty lines between texts disappear. Please let me know if there is a way to prevent the skipping of lines when writing new e/mails. Thank you.