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Is there a phone number I can call . I am having issues with my e-mail. .my internet provider and we did everything we could

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  • Last reply by James

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I am having serious problems with my e-mail. the provider and I spent over an hour checking everything we could with our e-mail. I was thinking I would remove my my Mozilla Firefox from the laptop then reinstall, as I really like Mozilla Firefox

I am having serious problems with my e-mail. the provider and I spent over an hour checking everything we could with our e-mail. I was thinking I would remove my my Mozilla Firefox from the laptop then reinstall, as I really like Mozilla Firefox

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The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information. Note: This will cause you to lose any Extensions, Open websites, and some Preferences.

To Reset Firefox do the following:

  1. Go to Firefox > Help > Troubleshooting Information.
  2. Click the "Reset Firefox" button.
  3. Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish.
  4. Firefox will open with all factory defaults applied.


Further information can be found in the Refresh Firefox - reset add-ons and settings article.

Did this fix your problems? Please report back to us!

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hello, unfortunately there is no phone support by mozilla but you can easily reset firefox like it is described here: Refresh Firefox - reset add-ons and settings

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What webmail service is this?