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Firefox crashes before even opening

  • 1 reply
  • 5 have this problem
  • 5 views
  • Last reply by cor-el

klmiller
klmiller
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Whenever I go to open Firefox, a "Mozilla Crash Reporter" appears. The only two options available to me from there are to close the window, restart Firefox, or quit Firefox. If I "restart Firefox," the window just pops up again. If I quit, the window merely closes. I tried restarting my computer. I tried uninstalling and reinstalling Firefox. I'm not especially computer savvy and don't know where to go from here.

Thank you for your help!

Whenever I go to open Firefox, a "Mozilla Crash Reporter" appears. The only two options available to me from there are to close the window, restart Firefox, or quit Firefox. If I "restart Firefox," the window just pops up again. If I quit, the window merely closes. I tried restarting my computer. I tried uninstalling and reinstalling Firefox. I'm not especially computer savvy and don't know where to go from here. Thank you for your help!

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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That is a problem with the lvprcinj01.dll file that is part of the Logitech QuickCam software.