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Firefox crashes

  • 1 reply
  • 2 have this problem
  • 2 views
  • Last reply by AliceWyman

scorch
scorch
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Firefox goes directly to the crash reporter every time I try to open it. Won't even open in safe mode when I try.

Firefox goes directly to the crash reporter every time I try to open it. Won't even open in safe mode when I try.

Modified by scorch

All Replies (1)

AliceWyman
AliceWyman
  • Moderator
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Firefox 9.0.1 Crash Report: https://crash-stats.mozilla.com/report/index/34358e47-58a5-43e6-b44a-17e782120214 

Related bug 716384 NEW Startup crash @ mozalloc_abort(char const* const) | mozalloc_handle_oom() | nsConsoleServiceConstructor

Nothing much helpful in the bug or crash report that I can see, except that some of the comments in the crash report refer to Norton 360 or Norton security. What security software do you have installed?

In any case, try turning off your security software temporarily, while you download Firefox 10.0.1 and install it over the top of your current version, by going to www.mozilla.org/firefox in another browser.

You can look through the following for other ideas: