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on screen keyboard is not pop up

  • 8 replies
  • 2 have this problem
  • 1 view
  • Last reply by Happy112

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I am using Surface pro. when I am trying to use Mozilla in PC mode and trying to write the on screen keyboard is not pop up but it is working in chrome properly. But when I am using it in tab mode it is working. I am using the updated Firefox version in window 10.

I am using Surface pro. when I am trying to use Mozilla in PC mode and trying to write the on screen keyboard is not pop up but it is working in chrome properly. But when I am using it in tab mode it is working. I am using the updated Firefox version in window 10.

All Replies (8)

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When did the problem start? Has the keyboard usually worked?

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It's from the starting, from October 2017

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Hi,

Would you give this a try :

Type in the address bar about:config (press Enter) (promise to be careful, if asked)

Type in the search bar : ui.osk

and look for the preferences :

ui.osk.enabled and set its value to true

ui.osk.detect_physical_keyboard and set its value to false

Then close and restart Firefox.

Does that work  ?

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All values are true by default (please check the screenshot) but it's not working in PC mode.

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On screen keyboard is working properly in chrome but don't know why it is not working in Mozilla

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Anuj1992 said

All values are true by default (please check the screenshot) but it's not working in PC mode.

Would you please look at my post again - it says :

ui.osk.detect_physical_keyboard and set its value to false

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sorry for the mistake. I did all changes but it's not working

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Modified by Happy112